FAQs

It depends on your condition, the treatment you need, the doctor, and the hospital. Once we have your reports, we can help you get an estimated treatment cost from a suitable hospital.

Yes, of course. We understand that it can be difficult to choose a hospital or specialist in a different country. Based on your medical condition, we can help you find suitable doctors and hospitals in India.

Don’t worry if you’re not sure where to begin. Just tell us about your medical problem and send us the reports you have. We’ll guide you step by step from there.

Yes. We can guide you through the important arrangements, from finding a suitable doctor and hospital to planning your arrival and treatment in India.

Of course. You don’t need to understand all the medical terms yourself. Just send us your reports and we’ll help coordinate them with the appropriate medical team.

Yes. If there are several suitable options for your treatment, we can help you understand them so you can choose the option you are comfortable with.

We can help you understand the information provided by the hospital and doctor. For medical decisions, the treating doctor will explain the appropriate treatment options based on your condition.

Yes. We can coordinate with the appropriate doctor or hospital for your case to be reviewed. The doctor will then advise you about the next steps.

You may receive an initial opinion based on your reports. However, the final treatment plan may only be decided after the doctor examines you and, if necessary, performs additional tests.

There isn’t one fixed price because every patient's situation is different. The cost depends on your treatment, hospital, doctor, tests, medicines, and length of stay. We can help you get an estimated cost from the hospital.

In many cases, yes. Once the hospital reviews your case, an estimated treatment cost may be provided. Please keep in mind that the final amount can change if your treatment requirements change.

Of course. It’s completely normal to have questions before travelling for treatment. Tell us what is worrying you, and we’ll help you get the information from the appropriate medical team.

Yes. We can help coordinate your appointment with the hospital or doctor you choose.

The doctor will review your medical history and previous reports and may examine you. Depending on your condition, the doctor may also recommend additional tests before deciding on the treatment.

You might. Some doctors may need fresh tests or scans to properly understand your current condition before starting treatment.

Yes, definitely. Bring your reports, scans, prescriptions, discharge summaries, and any other medical documents you have. They can be very helpful for the doctor.

Yes, many international patients come to India for different types of surgeries and treatments. If surgery is suitable for your condition, we can help coordinate with an appropriate specialist and hospital.

If you haven’t started your treatment yet, talk to us. We can discuss other suitable options with you so you can make a decision you feel comfortable with.

Usually, yes, with your permission. However, hospitals have their own privacy and visitor policies, so the hospital's rules will apply.

This depends on your nationality and your situation. Visa rules can change, so you should always check the latest requirements from the relevant Indian authorities.

Yes. We can guide you regarding the medical-treatment documents and coordination you may need. However, the visa is ultimately approved or rejected by the relevant authorities.

In many cases, yes. Your family member can travel as an accompanying person, but they will need to meet the applicable visa requirements.

The exact requirements depend on your nationality and the current visa rules. We can guide you regarding the medical documents you may need for your application.

It can vary depending on your nationality and the visa process at the time of application. We recommend applying early rather than waiting until the last moment.

Where applicable, yes. We can help coordinate the treatment-related documents you may need from the hospital or medical provider.

It is better to plan your hospital appointment before travelling whenever possible. This saves time and makes the process easier once you arrive.

Yes. Once we know your hospital appointment and expected treatment schedule, we can help you plan your travel accordingly.

Yes. You can share your available reports with us through WhatsApp or the contact method provided by our team. We’ll let you know if anything else is needed.

In many cases, yes. We can coordinate with the appropriate doctor or hospital so your reports can be reviewed before you make your journey.

Yes. If you’re unsure about your diagnosis or the treatment suggested to you, we can help you connect with an appropriate specialist in India for another medical opinion.

Absolutely. Choosing a hospital in another country can be confusing. Tell us about your condition and treatment requirement, and we’ll help you identify suitable options.

The right specialist depends on your medical condition. Once we understand your case, we can help you find doctors who specialize in the treatment you need.

Don’t worry—we can explain what you need to do after landing and help coordinate your arrival arrangements so you know where to go.

Airport pickup can be arranged according to your requirements and the services agreed for your trip.

Before your flight, you can receive the pickup details and contact information so you know whom to meet and how to contact them.

Just let us know as soon as you can. We can update the arrival arrangements according to your new flight timing.

If you have a late-night arrival, tell us your flight details in advance so the necessary arrangements can be planned.

We understand that language can be difficult when you are in a new country. Depending on your requirements, we can help with communication and coordination during your medical journey.

You can choose accommodation based on your budget, comfort, and how close you want to be to the hospital. We can guide you about suitable options.

Yes, depending on the accommodation you choose. If you’re travelling with family, we can help you look for a suitable place where everyone can stay comfortably.

Transportation can be arranged according to your requirements and the services agreed for your trip.

If you need help with the arrangements we are coordinating for you, you can contact our team. We’ll do our best to assist you.

There are many food options available in India. If you have dietary restrictions or your doctor has recommended a particular diet, let us know so we can help you find suitable options.

Yes. If you need to stay in India for recovery or follow-up appointments, we can help you look for accommodation near the hospital.

This depends on the hospital's rules and the type of treatment you are receiving. We can help you understand the hospital's policy before you arrive.

Every patient is different. Your doctor will give you a better idea based on your treatment and recovery. It’s a good idea not to book your return flight too early.

The doctor will monitor your recovery and tell you about medicines, diet, activity, follow-up visits, and when it is safe for you to travel back home.

If you have questions about your follow-up or need help communicating with the hospital regarding your treatment, you can contact us. We’ll help coordinate with the relevant medical team where possible.

Every patient and every treatment journey is different. If your question isn’t answered here, don’t hesitate to contact us. Tell us what you’re worried about or what help you need, and we’ll guide you as simply as possible.